Insource or outsource your logistics?

This is an important issue, as logistics is an essential part of any business activity. There are various elements to take into account when making your choice, especially when you know the significant part in terms of cost that this represents for the brand, as well as the impact on the customer (satisfaction and loyalty). Indeed, well-managed
e-commerce logistics
has a very positive impact on the customer, but be aware that this involves a great deal of work. Do not take this part of your business lightly, and do not find yourself in trouble because of it. Otherwise, you may jeopardise your business due to lack of skills, or lack of time to develop it. Here are some elements to guide you.

Choosing to insource your logistics

If you choose to insource your logistics, you manage everything from end-to-end, from the customer relationship to the preparation of orders and the tracking of packages. This allows you to offer services that make the difference (personalisation, ready-made offers), to respond to problems, and to personally manage customer returns (quality of the returned item, exchange and quick refund).
For optimal efficiency, to be competitive in the e-commerce market, and to optimise the profitability of your company, our specialists are there to integrate reliable and powerful tools into your logistics and to teach you how to master them. They can also help you to better organise your storage space and offer you a wide choice of materials, equipment and consumables at advantageous prices.

Choosing to outsource your logistics

If you make the decision to outsource your logistics, you choose to entrust this essential link in your operations to an expert, who will be equipped with the latest technologies and equipment. This will also save you money on storage and shipping management. You can focus on the essence of your business, your communication and your marketing.
Outsourcing your logistics gives you access to state-of-the-art tools, storage flexibility based on your business flows, partnerships with a wide range of carriers to best meet your delivery needs, as well as customised and tailored services depending on your activity.

Your choice

Whatever option you choose, optimisation software will aim to increase your productivity, reduce errors in orders, and optimise your storage area. You’ll also have access to tracking, inventories in real time, and a simplification of customer feedback management.
Internally or externally, Envoi du Net helps you stand out in the e-commerce market. Our specialists guide you and help you to improve your logistics, both material and human.
You have everything to gain!